Many newer managers tend to swing wildly in one direction or another in terms of how much control they exert over their teams.  Some go overboard on the “hands-off” approach. They’ve heard about or experienced the problems of micromanaging. What often happens is they show up as overly-trusting managers, not putting in the time to train team members or set appropriate guidelines for how the work should be done.  While direct reports tend to like

Earlier this year, the hottest debate on LinkedIn was centered around something extremely trivial: the em dash. If you post on LinkedIn, you probably saw some of the heated comments between the “em dashes are indicators of AI” and “I used em dashes long before AI” crowds. We might dismiss this argument as silly internet drama, but I think there’s a much bigger lesson to learn here. Humans are brilliant, empathetic, and inventive. But we

“Why won’t they just do their jobs?”  I think we’ve all had a frustrated moment like this at some point! When my client Rob* asked me this question, he was reaching the end of his patience. Rob was a highly analytical, black-and-white thinker. When given a job, he simply did it, earning him recognition as a high-performer. So when he transitioned into a leadership position, he couldn’t understand why his team didn’t operate in the

Sometimes teams go through periods of exhaustion. They’re just showing up, checking off boxes, and going home. As a leader, there are few things more disheartening. I’ve had several people tell me, “No one seems to care as much as I do!” Some days it feels as if you’re trying to carry your whole team forward by yourself. But what if you’re missing a crucial element? It’s not that your team doesn’t care. They just

I have a simple question for you: “Who else on your team can take on the project you’re consumed by right now?” Stop and think about it for a moment. Do you have an answer? A while back, when I asked my client Grace* this question, she looked at me like I’d sprouted an extra head! That’s when she realized how stuck she was. Grace had been asked to work on a strategic plan that